Although we stayed for just one night, we were very satisfied with our experience. They allowed us to check in early, which was a great convenience. The lady at the reception was very helpful and even upgraded our room. Our room had a balcony, was spacious, bright, and very clean. When we reported that the kettle in our room was not working, they immediately replaced it with a new one. The hotel was within walking distance of both the train station and the main tourist attractions. If I visit Florence again, I would definitely choose this hotel. We thank the hotel staff once again.
Ebru
November 2024
The staff was really nice, I had my birthday while staying there and they surprised me with a note and a complimentary bottle of prosecco in the room. The location is perfect. You are 10 min away from the historical center and train station. They changed sheets and towels regularly, and it was clean. The price was great for the location so we would come back again.
Maria
March 2025
The front staff was so helpful during our stay. They answered our many questions, made an excellent dinner recommendation, loaned us an adapter after we left ours on the train and even called a taxi for us the morning we left. Our room had four twin beds which worked well for our family of 4 adults. It was an easy 15 minute walk to the tours we booked at the Uffizi, Accademia, and Duomo. It was close to the river and even to a ferris wheel we rode on our last night before heading home. The area felt safe. The room photos on booking.com are accurate.
Laura
June 2024
Great location
Jacobs
November 2023
Super friendly and helpful staff!
Nadine
September 2023
Everyone I interacted with at the front counter was really helpful and friendly. The room had a new bathroom with a great shower and facilities. Comfortable bed that was larger than expected for a small room. I had a room at the back and it was very quiet. The location is great: easy walk to the river, the city center, and the train station. There are also a number of nice cafes and breakfast places nearby.
Rachelle
July 2024
Cute small room,r. Very clean, also small bathroom and very clean. The staff was very helpful. There was a restaurant next door and a coffee shop beside it. Little shops around the next corner, which I loved , but I was only there for one day. I forgot to mention the shower was amazing , very big.
Franca
October 2024
The staff are knowledgeable about the local attractions and can help you make day plans if you so like. The nearby street Borgo Ognissanti has some great bakeries and a nice local leather shop around the corner.
Reecha
December 2024
Our room was perfect for a 3 night stay in Florence. Spacious, comfortable and clean. We were a 10-20 minute walk to most activities. The reception staff were very friendly and helpful. On arrival we were given a map and the receptionist talked us through the main places to visit, and her restaurant recommendation was spot on. Good value and prompt service.
Jane
July 2024
The hotel was exceptionally clean, the staff were very helpful and friendly (probably the friendliest people we spoke to over the course of our honeymoon), and the room was exactly what we needed. Highlights of the hotel were: - A welcome gift of a small bottle of prosecco, as it was our honeymoon (which was an amazing surprise) - Very friendly reception staff, who spoke very good English, provided us with a map of Florence and highlighted the key areas of the city - Excellent air conditioning! - Close location to the train station, and a short walk to pretty much everything - Incredible shower (you have no idea how good it was until you try it) - Clean, crisp linens - Wifi both fast and reliable - Next door to Gamberini which does delightful little pastries, cakes, and coffee
Dane
July 2023
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